Humana and Heal invest $100m in the company’s doctor-on-demand service

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The two companies have announced a new deal that will see Humana pushing Heal’s in-home and virtual care delivery services and committing $100 million to spur the Los Angeles-based startup’s growth.

“Humana has a more strategic view of home-based care,” said Desai. “We want all payers to be this strategic. Most insurance partners offer Heal now but we want them to view it more strategically.”

For Desai, the home is the best place to get care because doctors can see the environment that may influence (and in some cases complicate or worsen) a patient’s condition. Heal, Desai says.

“You want to talk to the doctor and get continuity of care,” said Desai. “We think we are…  an accelerant for the adoption of those services.”

“We want to be able to gather more and more of those diagnostics remotely,” Desai said. “Anything that makes care more accurate, more data driven, more timely we want to use and ask our patients to utilize so that they can get better care, more quickly and more affordably.”

The new financing from Humana will go to support Heal’s geographic expansion, product development, and sales and marketing, Desai said. Discussion between Heal and the Louisville-based Humana began back in December and the two businesses only inked the final terms of their deal last week.

“The partnership with Heal is part of Humana’s efforts to build a broader set of offerings across the spectrum of home based care, with high quality, value-based primary care being a key foundational element,” said Susan Diamond, Humana’s Segment President, Home Business, who is joining Heal’s Board of Directors as part of the partnership and investment. “We continue to see high levels of customer satisfaction and improved health outcomes when care is delivered in the home. Our goal is to make the healthcare experience easier, more personalized and caring for the people we serve—and is the hallmark of how Humana delivers human care.”

“Heal’s funding just proves that LA is  as much an epicenter of venture backed ecosystem as any in the country including Silicon Valley,” he said.

 

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